Draft — requires owner review
Refund policy
This page is a placeholder draft. Align it with your payment processor and local consumer law before launch.
Unpaid orders can be cancelled at any time at no cost — nothing has been charged.
For paid orders: if work has not started, a full refund can be requested through support. If work is partially complete, refunds are prorated for the remaining divisions at the accepted price snapshot.
Recording a refund in this application updates the order status only; the actual money transfer happens through your payment channel and must be executed separately.
[Business owner: add the refund window, exceptions for completed work, and the contact process for refund requests.]
